This Privacy Policy explains how SGI Food and Shenzhen Shengji Food Co., Ltd. (“SGI Food,” “we,” “us,” or “our”) collect, use, disclose, and protect personal information through https://sgifood.com, our contact forms, inquiry channels, LinkedIn lead forms, advertising campaigns, and related business communications.
For purposes of applicable data-protection laws, SGI Food and Shenzhen Shengji Food Co., Ltd. are the data controller for personal information collected through these channels, unless we tell you otherwise.
SGI Food supplies halal frozen chicken and other food products to business customers, including food importers, distributors, trading companies, restaurants, hotels, catering companies, supermarkets, retailers, and other commercial food-service operators.
We collect only the information reasonably necessary for our business and communication purposes.
When you contact us, request information, ask for a quotation, submit an inquiry, or complete a lead form, we may collect:
You may provide this information through:
Please do not provide sensitive personal information unless it is necessary for your inquiry and you are permitted to do so.
When you visit our website, certain information may be collected automatically, depending on the website configuration and your browser settings. This may include:
This information is generally used in aggregated or pseudonymized form to help us operate, secure, maintain, and improve the website.
If you submit your information through a LinkedIn lead form or advertisement, LinkedIn may provide us with the information you enter, such as your name, email address, company, telephone number, job title, and other information included in the form.
LinkedIn also processes personal information under its own privacy policy. LinkedIn may use cookies, advertising technologies, and other tracking technologies in connection with its services. We encourage you to review LinkedIn’s privacy policy and account settings for more information about LinkedIn’s processing practices.
We may use personal information for the following purposes:
We do not use personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless permitted or required by law or we provide an additional notice.
Where data-protection laws such as the General Data Protection Regulation (“GDPR”) apply, we process personal information on one or more of the following legal bases:
You may withdraw consent at any time where processing is based on consent. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
If you contact us, request information, submit a lead form, or otherwise interact with SGI Food as a business prospect or customer, we may send you relevant sales, product, or business communications where permitted by applicable law.
You may opt out of marketing communications at any time by:
Even if you opt out of marketing communications, we may continue to send non-marketing messages reasonably necessary to respond to your inquiry, fulfill a transaction, provide requested services, or comply with legal obligations.
Cookies are small text files placed on your device when you visit a website. Similar technologies, such as pixels, tags, local storage, and web beacons, may perform comparable functions.
Our website may use the following categories of cookies:
The specific cookies used may change as our website, hosting provider, analytics services, or advertising arrangements change. We will update this Privacy Policy or provide a cookie notice where required.
You may control or disable cookies through your browser settings. You may also be presented with a cookie preference tool where required by law.
Disabling certain cookies may affect website functionality. Where applicable law requires consent for non-essential cookies, we will request consent before placing those cookies and provide a means to withdraw consent.
Analytics and advertising providers may also offer their own opt-out tools or settings. Their processing is subject to their own privacy policies.
We do not sell personal information. We do not share personal information with third parties for their independent marketing purposes.
We may disclose personal information only as reasonably necessary for the following purposes:
If you request information about products, place an order, or enter into a business relationship with us, we may share relevant information with parties involved in fulfilling the business relationship, such as:
We will seek to limit the information shared to what is reasonably necessary for the relevant purpose.
We may use carefully selected service providers that process information on our behalf, such as providers of:
These providers may access personal information only as needed to provide services to us and are expected to protect it and process it in accordance with our instructions and applicable law.
We may disclose personal information where reasonably necessary to:
SGI Food operates and works with business partners and service providers in different countries. Personal information may therefore be accessed, stored, or processed in countries other than the country in which you live, including countries in which SGI Food, its offices, suppliers, logistics providers, or technology service providers operate.
The data-protection laws of those countries may differ from the laws in your country. Where applicable law requires safeguards for international transfers, we will take reasonable steps to use an appropriate legal transfer mechanism or other lawful safeguard.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by law.
Our general retention practices are:
When personal information is no longer required, we will delete it, anonymize it, or securely isolate it, subject to applicable legal, technical, and operational limitations.
Depending on where you live and subject to applicable legal exceptions, you may have the following rights regarding your personal information.
You may request confirmation of whether we process your personal information and, where applicable, request a copy of the information we hold about you.
You may ask us to correct inaccurate or incomplete personal information.
You may ask us to delete your personal information. We may retain certain information where permitted or required by law, including information needed to complete a transaction, comply with legal obligations, detect security incidents, resolve disputes, or establish, exercise, or defend legal claims.
Where applicable, you may ask us to restrict the processing of your personal information in certain circumstances.
You may object to processing based on legitimate interests or to processing for direct marketing purposes. If you object to direct marketing, we will stop using your information for that purpose, subject to applicable law.
Where applicable, you may request a copy of certain personal information in a structured, commonly used, and machine-readable format, or ask us to transmit it to another organization where technically feasible and legally required.
Where processing is based on your consent, you may withdraw that consent at any time.
We do not sell personal information. We do not share personal information for cross-context behavioral advertising or other purposes that would constitute a sale or sharing under applicable California privacy law, based on the practices described in this Privacy Policy.
You may nevertheless contact us to confirm our practices or to request that we stop any processing that is subject to an applicable opt-out right.
We will not unlawfully discriminate against you for exercising privacy rights available to you under applicable law.
To exercise a privacy right, contact us using the information in the “Contact Us” section and include:
We may need to verify your identity before completing a request. We will use information provided for verification only as reasonably necessary to process and secure your request.
We generally respond to valid requests within the period required by applicable law. Under the GDPR, this is generally within one month, subject to lawful extensions for complex or numerous requests. Under California law, different response periods may apply.
If we cannot fulfill your request, we will explain the reason unless prohibited by law. You may have the right to appeal a decision or lodge a complaint with a relevant data-protection or supervisory authority.
We use reasonable technical, administrative, and organizational measures designed to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or unauthorized access.
These measures may include access controls, secure communications, authentication procedures, internal policies, monitoring, and secure handling practices. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
You are responsible for using appropriate care when communicating with us online and should not send confidential information through an unsecured channel unless necessary.
Our website or communications may contain links to third-party websites, platforms, or services, including LinkedIn or other business and advertising platforms.
We are not responsible for the privacy, security, or content practices of third parties. Your use of a third-party website or service is governed by that third party’s privacy policy and terms. We encourage you to review those policies before submitting personal information.
Our website and services are intended for businesses and commercial users. They are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.
If we learn that we have collected personal information from a child under 13 without legally required parental consent, we will take reasonable steps to delete it.
If you believe that a child has provided personal information to us, please contact us using the details below. Parents or legal guardians may also contact us to request review or deletion of a child’s information.
We may update this Privacy Policy from time to time to reflect changes in our business, website, technologies, legal requirements, or privacy practices.
When we make changes, we will update the “Last updated” date at the top of this Privacy Policy. Material changes may also be communicated through the website or other appropriate means where required by law.
We encourage you to review this Privacy Policy periodically.
If you have questions about this Privacy Policy, our privacy practices, or your privacy rights, please contact us:
SGI Food / Shenzhen Shengji Food Co., Ltd.
Email: sales@sgifood.com
Office locations: Dubai, United Arab Emirates; Hong Kong; Shenzhen, China (Longhua District)
Website: https://sgifood.com
Please include “Privacy Request” in the subject line of your email.
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